Contact Us
Trusted provider of mobile in-home pet euthanasia and cremation services, offering Compassionate Care and peace of mind to families in Portland and beyond since 2009.
General Inquiry Form
We believe that no inquiry should go unanswered, so barring technical problems, we WILL respond to all website inquiry forms usually within a few hours (inquiry form and email inquiries are usually not answered between midnight and 6 am).
Use the Initial Inquiry Form below to ask us any general questions such as service cost, availability, etc.
For same-day appointments, please call us instead of using the form.
Euthanasia Service: 503 880 1172
If you are needing immediate assistance for euthanasia, please call 503 880 1172 for fastest response. For cremation, please use the crematory number below.
For PHONE inquiries on the euthanasia service line, our goal is to answer calls personally always ASAP. If you reach our answering service, we are on a call with a client and will always call you back as soon as we are able to. In some cases, calls may go to a simple phone tree to separate calls for euthanasia versus crematory – please choose the service you need so that we can answer everyone as quickly as possible. We kindly ask that calls to us overnight during the hours of midnight to 6 am be limited to those in need of immediate, emergency euthanasia to allow our hardworking staff as much rest as possible.
PLEASE DO NOT TEXT as our phones are not set up to receive texts efficiently nor promptly. We are available 24/7 for in-home euthanasia.
Cremation Service: 503 379 1292
If you need assistance with cremation related questions such as cremain pickup, please call 503 379 1292 directly. This will help reduce call volume on our euthanasia line which can be very busy with urgent calls.
PLEASE DO NOT TEXT as our phones are not set up to receive texts efficiently nor promptly.
Pet and Family Information Form
The Pet and Family Information Form is optional for initial inquiries. If you choose to provide this information, it will be entered into our database to expedite the appointment process should you contact us to make an appointment.
For same-day appointments, please call us instead of using the form.
Make a secure payment
To securely pay for an upcoming appointment and/or other service/item, please click on the button above, then enter the total amount given to you by Compassionate Care (please contact us for that amount if you have not already done so).
Please note that for in-home euthanasia, payment (including cremation service if applicable) is due when doctor arrives at your home – please allow time for the doctor to confirm with the office that payment was received.
Our preferred payment methods are cash, check, Venmo, and Zelle (to avoid large bank fees), but we can also take most credit cards. You may also opt to pay when the doctor arrives.